Thank you for visiting and shopping at Better Kick Life.
If you have purchased one our items you accept our shipping policy and no refunds will be given to you within these time frames.
Following are the terms and conditions that constitute our Shipping Policy. All Shipping orders processing times are processed within 4 - 6 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. Shipping can range from 3 to 8 business days depending on your location. Their may be delays caused due to situations that may occur. It also may take a few days for your tracking number to become active once shipment has occurred.
Shipping Delays (DUE TO COVID 19)
UK: 6 to 12 business days
United States: 10 to 20 business days
We can not refund or cancel any item that has been shipped. We can refund an order once it has been shipped back to us and we have inspected the product for damage. We do not refund any orders that have had any physical damage.
If your order arrives damaged or breaks please contact us as we will be able to resend another product free of charge
We do not provide payment for shipping cost back to us.
If there will be a significant delay in shipment of your order, we will contact you via email.
Our manufacturer is located in China and our Office is located in Sydney, Australia so operating hours may differ from country to country.